Frequently Asked Questions (FAQ’s)

General

Is a Tile-EZ Pan expensive?
Even though it provides a superior application with a guarantee not to leak, ANGÉ Tile-EZ™ Pans (“Tile-EZ”) are so easy to install that fully installed prices are typically less than traditional mortar tile pans. Ask your Tile-EZ Certified Reseller or Installer about how the innovative Tile-EZ Shower Pan can save you money and provide more peace of mind.

Where can I purchase a Tile-EZ Pan?
Tile-EZ Pans are sold through a network of certified professional dealers. Contact Tile-EZ for a dealer in your area.

Product Related

What is a Tile-EZ Pan made of and how much does it weigh?
A Tile-EZ Pan is a proprietary light-weight solid surface composite material made with inorganic fillers. The weight of a Tile-EZ Pan is approximately 1/3 the weight of a mortar pan and/or other solid cast materials.

Is a drain included with a Tile-EZ Pan?
Yes, all Tile-EZ Pans include a Tile-EZ PVC Glue-In Drain Assembly with a round chrome strainer. An optional Tile-EZ Compression drain is available upon request at a slight up-charge.

When should I use the optional Tile-EZ Compression Drain?
A compression drain (available in PVC or Cast Brass) permits the tightening of the drain pipe from the top of the shower, and is ideal when access to plumbing is limited such as in slab installations. Also, where plumbing is cast iron or copper, a Tile-EZ Brass Compression drain should be used since it is compatible with all pipes.

Can I use a glue-in drain if I don’t have easy access to the plumbing underneath?
For installations that have limited access to the drain hookup from underneath, a compression connection should be used for a proper installation where access to the plumbing is limited. For a glue-in connection, visible access is critical to properly align the drain body (with its sealing gaskets) directly underneath the pan area while insuring no excess pressure (downward or upward) is exerted to the pan and/or plumbing when connected. For installations on the second floor which have a finished ceiling underneath the shower area, use of a glue-in can be used by cutting the ceiling to gain access from beneath the shower area for hookup.

Ordering and Customization

How do I measure when I plan to order a Custom Tile-EZ Pan?
Tile-EZ will manufacture to actual dimensions upon order. A Tile-EZ Pan is designed to be installed next to the framing studs. When measuring from stud to stud in alcove installations and when both side walls are in place, it is recommended to deduct a small fraction (e.g., 1/8″) from the side dimensions in order to provide an easier installation, permitting the Tile-EZ Pan to slide into place without constraints.

Where can I have the drain placed on a Tile-EZ Shower Pan?
Any drain placement can be ordered for a custom size Tile-EZ pan. When ordering through your dealer, provide center-line measurements of the drain opening from all dimensions on custom shaped pans. For rectangular pans, provide measurements from the back stud wall, and from either side wall.  For custom pan orders that specify a center drain, placement of the center line will be based upon the outside dimensions (outer-most edges) including the width of the curb if applicable, unless otherwise specified.

Installation

Do I need to assemble anything in the field with a Tile-EZ Pan?
A Tile-EZ Pan is a complete, one-piece leak-proof solution requiring no assembly in the field to make water-tight, including its seats. The Tile-EZ Drain is shipped separately and installed in the field with a simple connection to the opening in the Tile-EZ Pan.

How does the cement board get installed with a Tile-EZ Pan?
Conventional cement board or other approved water-proof wall systems should be installed inside the Tile-EZ Flange System.

Do I nail or screw through the Tile-EZ Flange System?
It is not recommended to nail or screw through the flange. The Installation of your backer-board and the screwing of the wall above the flange will anchor in the Tile-EZ System with the backer-board system of your choice.

Can I use a standard size Tile-EZ Pan in an existing pre-studded rough-out space that is slightly different in size and/or out of square?
A rough-out area can be adjusted smaller and/or made square if needed by shimming out your walls with furring strips of wood or other material. If the rough-out area is slightly tight, a belt sander or notching a small amount off the wood studs can be done to recess the Tile-EZ Flange inside a bit, before installing your cement board or approved backer-board system.

What if my sub floor in not level or has voids or holes in it?
A Tile-EZ Pan should be installed on a flat, level surface without any voids underneath the pan area. A leveling agent should be used to correct any significant out-of-level situation before installation. Minor voids in the substrate can be filled when installing the pan by applying a skim-coat of Tile-EZ Approved Thin-Set or any quality mildew resistant construction glue or silicone adhesive when setting the Tile-EZ Pan in place on the level substrate (wood or concrete).

How do I incorporate a Tile-EZ Barrier Free Pan in a wet room application?
A Tile-EZ Barrier Free Pan can be installed with a zero threshold, or with no barrier between the shower area and adjacent bathroom, by sealing the front edge of the Tile-EZ Pan to the adjacent water resistant floor area with silicone adhesive or any approved mildew resistant sealant used for wet room tiling applications. Typically, water-resistant tape and other wet room approved materials that accept thin-set are used in addition to further seal the seam between the sloped Tile-EZ floor system and the adjacent bathroom.